Manage your entire planned and unplanned maintenance requirements from servicing, tracking and maintaining the assets.
You constantly have an up-to-date picture of all your physical assets, including those within your organisation, serviced at external locations and those sold but maintained under a warranty or service contract with a customer.
Drastically reduce the complexity of asset management with the ability to categorise your assets and better understand the implications of ownership or servicing, e.g. what parts are required to perform a service. Multiple asset locations can be defined, along with the relevant maintenance contract and Service Level Agreements.
A fully integrated solution, the Asset Management suite works in conjunction with the Customer Service module to provide a range of options for organisations of any size.
Minimise equipment downtime through predicative and well planned scheduled servicing. Plan service requests automatically based on usage, such as the number of hours a machine has been used, or the mileage travelled, or simply a maintenance cycle, such as quarterly. The scheduled maintenance cycle is linked to the asset and used to automatically generate service requests based on the selected cycle.
Control what inventory can be issued/used on each piece of equipment per service cycle.
Track all asset events
Identify problematic trends and quickly eradicate root causes of unscheduled downtime. Build a complete picture of the asset service history with the automatic asset event tracking that logs all actions, e.g. placing the asset on loan, any repairs, servicing, disposal and other customer-specific events. Manual events or actions can also be entered.
Easily link assets to the Fixed Assets Register for financial management such as depreciation.