Make sure your telecommunications business is better connected, choose our integrated Field Service Management solution…

From the Internet of Things (IoT), the coming of 5G and competition from OTT to shrinking voice revenues and possible legislation from the EU and Ofcom, the telecommunications sector evolves fast. Your telecoms field service business has to evolve with it.

Survive, stay ahead and succeed – it’s your call

Greentree Field Service Management Software, from the award-winning team here at Prerogative, can help you maximise planning, performance, productivity and profitability, while minimising any inefficiency, administration and hassle. A total, end-to-end solution that gives you a clear competitive edge. How?…

This is your field service business but joined up

We’re the specialists in providing ERP software that’s revolutionizing the way telecommunications service companies plan and deliver their schedules, and utilise their resources.

It’s like having complete control and visibility on speed dial

  • Coordination – Get the right professional, in the right place, at the right time, with the right information, plant, parts and tools – every time. Even if you have multiple personnel working over multiple locations. And then get them to the next job as soon as possible.

  • Cashflow – Telecos are notoriously slow at paying their bills. 90 days is commonplace. Complete and close jobs quickly. Get photo proof. Invoice immediately.

  • Control – Effectively manage everything from access permissions to job costs. Cut out disjointed, multiple and manual systems. Slash paperwork, repetition and duplication. Streamline and simplify processes and procedures. Save time, money, inconvenience, errors and waste.

  • Communication – Everyone – in the field or in-house and including your customers – has the complete picture of every job, at all times, in real-time. They can access and update that information via mobile devices.

  • Compliance – From risk assessment statements to industry safety standards, regulations and certifications our solution ensures you conform.

  • Choice – Choose a completely flexible and tailored solution. You only use the modules you need, none of the bells, whistles and expenditure you don’t.

  • Change – Fully integrated and future proof, our software can evolve and grow as it helps your business do the same.

  • Customer delight – Last but far from least, exceed your customers’ expectations, first time, every time. Ensure their experience is quick, easy, flexible and pleasurable. Interact effectively – confirm orders, arrival times, job completions, highlight failures or problems. Automate everything from downloadable certifications to alerts. .

From initial inquiry and installation to invoice, information flows seamlessly through all Greentree modules…

The trusted solution, the trusted partner

We offer you over 15 years experience matched with vital expertise of the telecommunications services sector. No wonder we’ve been awarded the title of International Greentree ERP System Reseller of the Year, every year since 2008.

Doing things differently to deliver a difference

This isn’t just business to us, we take care and service personally. That’s why under the globally-recognised Net Promoter Score index, an impressive 90% of our customers would recommend us to others.

All the right answers, none of the wrong numbers

Our bottom line is to deliver benefits at your bottom line, to give you business a clear competitive edge. Our field service management solution puts all you need, all in one place to give you unparalleled control and visibility.

Find out more about The Field Service Management Solution for your telecoms service business

Your customers will be delighted with your enhanced service. Your board will be delighted with your improved profitability.

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Greentree Connects Comvergent Group Telecoms Company

Comvergent Group Telecoms Company needed to unify and update its business systems, operations and processes. After assessing more than half a dozen systems, including SAP Business 1 and Microsoft Dynamics NAV, the new company chose Greentree, hosted in the Cloud, and Partner, Prerogative.

“We’re a growing business in the very competitive telecommunications network space. Quick access to data, coupled with prompt and accurate billing, is very important in achieving the best customer engagement. Greentree is the key to maintaining that edge over our competitors.”

Paul Garston, Managing Director, Comvergent Group