Light a fire under your safety and protection business, choose our integrated Field Service Management solution…

Lives depend on what you and your team does. That’s pressure enough. But the fire protection equipment and systems you install, service and maintain do so much more beside – like safeguarding premises, businesses, livelihoods, insurance policies and, of course, money.

Complete confidence through total efficiency and visibility

In addition, your sector is a minefield of regulation. So to ensure you and your customers fulfill all legal obligations and enjoy optimum peace of mind, you need a resource management solution that optimises the efficiency and effectiveness of your field service operation.

Greentree Field Service Management Software, from the award-winning team here at Prerogative, can help you do just that. It will maximise your planning, performance, productivity and profitability, while minimising any inefficiency, administration and hassle.

How to keep your cool when business hots up

We’re the specialists in providing ERP software that’s revolutionizing the way fire safety and protection field service companies plan and deliver their schedules, and utilise their resources.

Get Greentree in, manage risk out

  • Coordination – Get the right professional, in the right place, at the right time, with the right information, plant, parts and tools – every time. Even if you have multiple personnel working over multiple locations. And then get them to the next job as soon as possible.

  • Cashflow – Cashflow is a challenge for every business, in every sector. Complete installation, routine and reactive maintenance jobs quickly. Get photo proof. Invoice immediately.

  • Control – Effectively manage everything from customer assets to stock. Cut out disjointed, multiple and manual systems. Slash paperwork, repetition and duplication. Streamline and simplify processes and procedures. Save time, money, inconvenience, errors and waste.

  • Communication – Everyone – in the field or in-house and including your customers – has the complete picture of every job, at all times, in real-time. They can access and update that information via mobile devices. Crucially, you can track SLAs and respond to incoming calls efficiently to keep buildings safe and insured.

  • Compliance – From issuing certifications and preparing risk assessment statements to industry safety standards and regulations, our solution ensures you and your customers conform.

  • Choice – Choose a completely flexible and tailored solution. You only use the modules you need, none of the bells, whistles and expenditure you don’t.

  • Change – Fully integrated and future proof, our software can evolve and grow as it helps your business do the same.

  • Customer delight – Last but far from least, exceed your customers’ expectations, first time, every time. Ensure their experience is quick, easy, flexible and pleasurable. Interact effectively – confirm orders, arrival times, job completions, highlight failures or problems. Automate everything from downloadable certifications to alerts.

From initial inquiry and installation to invoice, information flows seamlessly through all Greentree modules…

The trusted solution, the trusted partner

We offer you over 15 years experience matched with vital expertise of the fire safety sector. No wonder we’ve been awarded the title of International Greentree ERP System Reseller of the Year, every year since 2008.

Doing things differently to deliver a difference

This isn’t just business to us, we take care and service personally. That’s why under the globally-recognised Net Promoter Score index, an impressive 90% of our customers would recommend us to others.

Clear the smoke, see your business in a new light

Our bottom line is to deliver benefits at your bottom line, to give you business a clear competitive edge. Our field service management solution puts all you need, all in one place to give you unparalleled control and visibility.

Find out more about The Field Service Management Solution for your fire protection and service business

Your customers will be delighted with your enhanced service. Your board will be delighted with your improved profitability.

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Prompt, efficient customer service is crucial to Fire Fighting Pacific. When one of its alarm systems needs fixing, it prides itself in its quick responsiveness. Take a look at their video.

“Greentree has taken us from AM transistor radio to high definition flat screen TV and surround sound. The level of detail and clarity with which we can now view the business is astounding.”

Charlie Loughnan, Fire Fighting Pacific