Safeguard the future of your security equipment servicing business – choose our integrated Field Service Management solution…

You won’t need reminding how tough it is out there. Increasing competition and decreasing margins. 24/7/365 coverage and response. Ever changing security threats. Ever more complex technologies to master. Whether you install, service or offer preventative and reactive maintenance, whether you operate in domestic or commercial environments, all these challenges can set the viability alarm bells ringing.

Alarmed? You don’t have to be…

Greentree Field Service Management Software, from the award-winning team here at Prerogative, can help you maximise your planning, performance, productivity and profitability, while minimising any inefficiency, administration and hassle.

In addition, with your sector being a minefield of regulation, our field service management solution will ensure you and your customers fulfill all legal obligations and enjoy optimum peace of mind, through the efficiency and effectiveness of your operation.

Put the safety and security of your business first

We’re the specialists in providing ERP software that’s revolutionizing the way security equipment field service companies plan and deliver their schedules, and utilise their resources.

Access and control every aspect of your operation with Greentree 

  • Coordination – Get the right professional, in the right place, at the right time, with the right information, plant, parts and tools – every time. Even if you have multiple personnel working over multiple locations. And then get them to the next job as soon as possible..

  • Cashflow – Cashflow is a challenge for every business, in every sector. Complete installation, routine and reactive maintenance jobs quickly. Get photo proof. Invoice immediately.

  • Control – Effectively manage everything from customer assets to stock control, including in-van supplies. Cut out disjointed, multiple and manual systems. Slash paperwork, repetition and duplication. Streamline and simplify processes and procedures. Save time, money, inconvenience, errors and waste.

  • Communication – Everyone – in the field or in-house and including your customers – has the complete picture of every job, at all times, in real-time. They can access and update that information via mobile devices. Crucially, you can track SLAs and respond to incoming calls efficiently to keep facilities secure and working efficiently .

  • Compliance – From issuing certifications and preparing risk assessment statements to industry safety standards and regulations, our solution ensures you and your customers conform.

  • Choice – Choose a completely flexible and tailored solution. You only use the modules you need, none of the bells, whistles and expenditure you don’t.

  • Change – Fully integrated and future proof, our software can evolve and grow as it helps your business do the same.

  • Customer delight – Last but far from least, exceed your customers’ expectations, first time, every time. Ensure their experience is quick, easy, flexible and pleasurable. Interact effectively – confirm orders, arrival times, job completions, highlight failures or problems. Automate everything from downloadable certifications to alerts.

From initial inquiry and installation to invoice, information flows seamlessly through all Greentree modules…

The trusted solution, the trusted partner

We offer you over 15 years experience matched with vital expertise of the security equipment sector. No wonder we’ve been awarded the title of International Greentree ERP System Reseller of the Year, every year since 2008.

Doing things differently to deliver a difference

This isn’t just business to us, we take care and service personally. That’s why under the globally-recognised Net Promoter Score index, an impressive 90% of our customers would recommend us to others.

Monitor you business with a 360 degree view

Our bottom line is to deliver benefits at your bottom line, to give you business a clear competitive edge. Our field service management solution puts all you need, all in one place, to give you unparalleled control and visibility.

Find out more about The Field Service Management Solution for your security equipment service business

Your customers will be delighted with your enhanced service. Your board will be delighted with your improved profitability.

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Evolution Security Systems choose Greentree ERP

Evolution Security provides peace of mind for big businesses and the military. Evolution needed to combine its financial and CRM functions, to better manage quoting and installation of complex security systems, and ensure up-to-date accounting. “Prerogative listened to the concerns that we had and did a very good job.”

Read customer story

“From my experience, one thing that gives businesses the edge over their competitors is how quickly they can respond to customer needs. I didn’t want to introduce a system that took that strength away. I wanted it to complement and enhance what Evolution does, whilst introducing some discipline into workflows. Greentree ticked that box hugely.”

Richard lambert, Managing Director – Evolution (Electronic Security Systems) Ltd